KATES DETECTIVE AGENCY SOFTWARE
and 3 years of Switchboard and Software scheduling experience are required, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, 3 Years of Scheduling Experience is a must.Ĭompetencies (as demonstrated through experience, training, and/or testing):
KATES DETECTIVE AGENCY LICENSE
Must have and Maintain a Valid PERC license and 20 Hour Security Training certificate.Įducation/Experience: High School Diploma or G.E.D.Recommends removal of Security Officers from posts based on client complaints, attendance problems, or other performance issues advises management of any staffing problems that may arise as client requirements change.Advises Human Resources staff of openings as they occur.Briefs Supervisors on changes to post schedules and new Security Officer schedules.Ensures that adequate floaters are available to cover vacancies created by absences and call-offs.Coordinates scheduling changes with Dispatch, Human Resources, Operations, supervisors, and staff.Maintains current knowledge of site contracts and requirements, Security Officer training, availability and time worked, and client exclusion lists.
Maintains site coverage at all times tracks requests for time off including vacation and personal leave requests to ensure site coverage respond to emergency situations, call-offs, and absences to ensure that client sites have coverage acts as the call-in center for remote posts.Schedules Security Officers and manages the scheduling process to optimize operating results and to keep avoidable overtime to a minimum resolves staffing issues and problems.Establishes, maintains, and reviews schedules matches available staff to posts prints and distributes schedules minimize avoidable overtime contacts and redeploys staff to fill call-offs responds to schedule changes and client requests within any Scheduling software (We are currently using Celayix).
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